Work Experience
National Fallen Firefighters Foundation
Webmaster
March 2006 - Present
I am responsible for re-designing two websites and creation of a third for the Foundation.
The EveryoneGoesHome.com website was re-launched in May 2006. The site was initially maintained with content, concepts provided by our Firefighter Life Safety Initiatives Program Team. Recently, I have been part of a core group tasked with exploring other ways to enhance the site using audience feedback, brand awareness, email promotion, and development of new site features. Since these the launch of these efforts, we have seen pageviews increase dramatically.
The Firehero.org website re-design is under way; a content plan and design layout have been completed and the site is currently under construction. We are looking for a re-launch in early 2008. The new website been re-structured to enhance usability and give us a solid foundation for adding additional resources for the families and co-workers of fallen firefighters.
A third website has been designed and built for the families of NYC firefighters killed in the line-of-duty. The website was meant to provide information about the programs and resources available to families through the department's Counseling Services Unit (CSU). This website in not currently in use by CSU.
In addition to my work on the web, I have also been tasked with numerous graphic projects including: web banners, email promotions, flyers, palm cards, invitations, event programs and signage, brochures, posters and other product packaging. I was responsible for designing product packaging for two resource kits that were sent to over 35,000 U.S. fire departments. During the National Fallen Firefighters Memorial Weekend and other Foundation events I take photos for use on the web and other promotions of NFFF programs and services. I have also written articles published on the Foundation websites (writing samples available upon request).
Cygnus Business Media
Site Manager - Cygnus Interactive, Public Safety Division
July 2003 - March 2006
I was responsible for the daily operation of three public safety news portals (http://www.firehouse.com, http://www.emsresponder.com and http://www.officer.com). I supervised up to three web designers that maintained these public safety websites. I coordinated materials for internal online marketing campaigns for our print and tradeshow divisions and worked with sales staff to ensure quality advertising is produced for our clients. While maintaining day-to-day operations of the sites I made site updates and designed creative. I was awarded the "Cygnus Above and Beyond Award" in March 2005 for my efforts to keep websites functioning while short-staffed from late 2004 to the time that I left Cygnus.
Cygnus Business Media
Web Developer - Firehouse.com
January 2002 - July 2003
I collected breaking news stories, formatted and posted of content on a high traffic news site, and updated to featured sections of the site. Doing these tasks included hard coded HTML and use of a content management system that was later acquired. In my role as Developer I also designed email newsletters, landing pages, banner ads and other promotional materials for our target audience. I continued to be administrator of the online classifieds, web directory, apparatus sections of the site; I handled customer inquiries, technical support, and billing questions for these sections. I was also responsible for training three designers in site updates and basic operating practices. Examples of my banner design work are located on my
graphics page.
Cygnus Business Media
Office Manager - Firehouse.com
November 2000 - January 2002
I perform a variety of tasks ranging from client/customer relations to web development. My daily duties consist of handling client inquiries, scheduling advertiser billing for online media, maintaining records and coordinating employee reimbursements and payment of invoices, and administration of the classified and web directory sections of the site. Other long-term/special projects I have undertaken include: event planning for media (ranging from 50 to 200+ guests), updates/maintenance of the display classifieds site, design and collaboration on promotional campaign media, and preparation and participation for fire/rescue industry trade shows.
Department of Procurement and Supply-University of Maryland, College Park
Senior Buyers Assistant-Construction Procurement
August 2000 - November 2000
Daily activities included soliciting bids and prices from potential suppliers; placing Purchase Orders; preparing and revising Construction Contracts; learning about Government regulations, State Procurement policy/practices, and the Procurement tool utilized by the University, FRS; performed various data analysis tasks.
Department of Procurement and Supply-University of Maryland, College Park
Student Assistant-Information Technology/Telecommunications Team
July 1995 - August 2000
My duties included placing Purchase Orders; aided in preparing and distributing bids/RFP materials on major University contracts; learning about Government regulations, State Procurement policy/practices, and the Procurement tool utilized by the University, FRS; performed various data analysis tasks for the Assistant Director.
Education
Bachelor of Science Decision Information Systems
Robert H. Smith School of Business, University of Maryland, College Park 2000
Eleanor Roosevelt Science & Technology High School
Graduated with Merit Certificate, Presidential Fitness Award; Member of National Honor Society and National Italian Honor Society 1995
Activities & Awards
